The Mattress Factory opened in 1976 as "Jerry's Home Furnishings" in downtown Bend, Oregon. After 10 years as a full service furniture store, owner Jerry Seed discovered he could make a better mattress for less money than the name brands he was selling. The idea for The Mattress Factory was born.
Today, The Mattress Factory has grown to include two factories. The original is located in Bend, Oregon on U.S. Highway 20 East. Our Washington State factory is located in Moxee, Washington, just 4 miles outside of Yakima.
The Mattress Factory, Inc. will celebrate 40 years of delivering a good night's sleep on September 1, 2016.
Milliken Hi-Loft Flame Retardant Barrier is used in all products to comply with 16 CFR 1633.
The "Instant Pillowtop" (www.instantpillowtop.com) is a fully trademarked brand name held by The Mattress Factory, Inc. of Bend, Oregon USA - All Rights Reserved.
We have two locations to serve you:
571 NE Azure Dr
Bend, OR 97701
Mon-Fri 8:30-6:00 PST Sat 8:30-5:30 Sun 11-5
109 N Iler St
Moxee, WA 98936
Mon-Fri 8:30-6:00 PST Sat firstname.lastname@example.org
Your mattress will be delivered and set up in your home. Customers living within a 50 mile radius of our Bend, Oregon location will be charged a $20 fee. Outside that area, a charge of $100 will be assessed. We do charge $10 to haul away old mattresses.
Refund, Returns and Cancellation Policies:
We offer a 30 night Comfort Guarantee on all mattresses from The Mattress Factory. (Not applicable to Organic Sleep Product mattresses.)
If you want to take advantage of this guarantee, please indicate at the time of purchase that you agree to the following:
1. You agree to sleep on your new mattress for a period of no less than 10 days,
2. You agree to purchase and use a Protect A Bed mattress protector for the duration of the comfort Guarantee period, and
3. The mattress will be inspected for abuse. Any indication that the mattress has been soiled by body fluids or other liquids, odors on the mattress, scuff marks on the sides of the mattress will all void the guarantee.
There is a $100 return/exchange fee on all returned product. Remember, the mattress or mattress set is subject to inspection upon return. Only mattresses placed in non-smoking households qualify for the comfort guarantee.
Foam / Latex density:
If you are uncertain about how soft or firm your mattress should be, we suggest that you come in to one of our stores and lay down.